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Ethiopian Airlines Chosen as Worldwide Customer Service Leader

Ethiopian AirlinesEthiopian Airlines, the fastest growing and most customer service driven airline in Africa, was chosen as Service Quality Institute's Worldwide Customer Service Leader in Istanbul Turkey on 12 October during the awards banquet at the Worldwide Customer Service Conference.

CEO of Ethiopian Airlines, Tewolde Gebremariam received the award.

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Ethiopia: NBE Looking to Regulate Payment, Settlement & Clearing System Operators

nbeThe National Bank of Ethiopia (NBE) is drafting a regulatory framework for the Payment, Settlement & Clearing System operators, Fortune reported.

The directive will be applicable to companies, such as Premiere Switch Solutions (PSS), established by Awash, Nib and United banks in 2011, for the joint use ATMs and Point of Sale (POS) terminals. Recently, Berhan International and Addis International banks have joined PSS.

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Ethiopia marked World Standards Day

Ethiopia marked World Standards Day 2013 on October 14, 3013, under the theme, “International Standards Ensure Positive change.”

The day was marked for the 17th times in Ethiopia and 44th times globally, Communications and Public Relations Head at the Ethiopian Standards Agency told Walta Information Center.

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MoFED: Ethiopia's Economy Grew 9.7% in FY 2012/13

Ethiopia's Ministry of Finance and Economic Development (MoFED) announced, Ethiopia economy grew 9.7 percent during the 2012/13 fiscal year, Capital reported.

According to the Ministry's press release, agriculture registered a 7.1 percent growth, while industry and service sectors registered a 18.5 and 9.9 percent growth respectively.

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