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Ethiopian Airlines, the largest airline in Africa, is pleased to announce that it has started providing its Global Customer Interaction Center services in two additional international languages namely, Arabic and French.

The Global Customer Interaction Center underwent a major reform in 2014, expanding its interaction scope with customers from call handling to an omni-channel interaction leveraging multiple channels including social media.

The Ministry of Transport and Logistics and TradeMark Africa agreed to modernize Ethiopia’s freight services with a view to facilitating import and export trade.

Ethiopian Airlines and African Airlines Association (AFRAA) will jointly organize the 11th Aviation Stakeholders Convention which will be held in Ethiopia under the theme “Changing the African Narrative” starting from May 7, 2023, for three days with the help of the Ethiopian Ministry of Transport and Logistics.

Ethiopian Airlines, the largest airline in Africa, announcee that it would resume its services to Kuala Lumpur, Malaysia as of 25 March 2023. The flight will be operated four times a week with the ultramodern B787 Dreamliner.

Ethiopian Airlines, the largest network operating carrier in Africa, announced that it had finalized preparations to launch direct flights to Karachi, Pakistan as of 1 May 2023. Ethiopian first served Karachi from July 1966 to December 1971, and resumed the service from June 1993 until July 2004.