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Zeban Security Services One Member Plc is a professional Ethiopian security service company established in 2013 E.C. The company specializes in protecting people, property, facilities, businesses, and events through professional guarding, security management, risk assessment, security consulting, and technology-supported security solutions.

Built on trust, integrity, professionalism, and service excellence, ZEBAN SECURITY SERVICES is committed to delivering dependable security solutions tailored to the specific requirements of each client.

The company provides security services across corporate, institutional, commercial, industrial, residential, governmental, and private environments. Its services are supported by trained security personnel, effective supervision, communication systems, and modern security technologies.

Mission

To provide reliable, professional, and customer-focused security solutions that protect people, property, and assets while maintaining high standards of professionalism, discipline, responsiveness, and service quality.

Vision

To become a leading security company in Ethiopia, recognized for professional security personnel, effective management, innovative security solutions, and consistently high-quality service delivery.

Core Values

Our operations are guided by the following values:

• Integrity & Honesty

• Innovation

• Customer Orientation

• Accuracy

• Enthusiasm

• Responsiveness

• Commitment

• Quality Service

• Reliability

• Creativity

Our Security Services

ZEBAN SECURITY SERVICES provides a broad range of security solutions, including:

Guarding & Protection

• Commercial security guarding

• Industrial security

• Residential and condominium security

• Corporate building security

• Government and NGO office security

• University and school security

• Hospital security

• Hotel security

• Warehouse security

• Banking security

• Embassy security

• Shopping mall and commercial-center security

• Church security

• Close protection

• VIP protection

• Celebrity and artist protection

• Jewelry protection

Event Security

• Event security management

• Large conferences

• Spiritual conferences

• Festivals

• Sports events

• Crowd control

• Corporate hospitality security

• Film-location security

• Traffic and car-parking security

Security Technology

• CCTV systems

• CCTV control-room support

• Access-control systems

• Biometric systems

• Integrated security systems

• Security equipment consultation and technical support

The company also provides security consulting and specialized security solutions according to client requirements.

Professional Security Personnel

ZEBAN SECURITY SERVICES places strong emphasis on the careful selection, screening, preparation, and continuous development of its security personnel.

Security officers are selected based on professionalism, aptitude, skills, conduct, and suitability for the assignment. The company's preparation programs include practical and theoretical training covering:

• Customer service

• Public relations

• Surveillance techniques

• Firefighting

• First Aid and CPR

• Criminal law

• Defensive tactics

• Site-specific security procedures

• Ongoing capacity building

The company also describes personnel screening procedures that include background checks, aptitude testing, psychological assessment, and other pre-employment screening measures.

24/7 Security Operations

ZEBAN SECURITY SERVICES provides security guarding services 24 hours a day, 7 days a week, 365 days a year.

The company maintains supervision and communication systems designed to support its guards and clients continuously. Supervisors conduct regular and surprise inspections to monitor performance, maintain standards, identify problems, and ensure that contracted services are properly delivered.

Management & Supervision

Effective supervision is considered a central part of ZEBAN SECURITY SERVICES' service model.

The company uses:

Operational Management

• Daily and spontaneous supervisory visits

• Performance monitoring

• Standards verification

• Client communication

Divisional Management

• Regular service assessments

• Coordination with clients

• Monitoring of service standards

The management team is also available to address complaints, scheduling requirements, emergencies, and service-related issues.

Security Technology & Equipment

To strengthen physical security operations, ZEBAN SECURITY SERVICES utilizes and supports various security tools and technologies, including:

• CCTV cameras

• CCTV control rooms

• Two-way radios

• Handheld metal detectors

• Access-control equipment

• Visitor identification systems

• Uniforms

• Torches

• Reflective vests

• Biometric systems

The company also provides assistance with security equipment, consultation, training, and technical support.

Security Consulting

ZEBAN SECURITY SERVICES offers consulting services designed to identify security risks and improve the safety of facilities and personnel.

Consulting services include:

• Physical safety and security assessments

• Review of incident reports

• Security procedure reviews

• Property security manuals

• Review of security equipment

• Employee safety and security training

• In-house security rules and procedures

• International travel security consulting and protection services

Value-Added Services

ZEBAN SECURITY SERVICES seeks to provide more than conventional guarding. Its value-added approach includes:

• Applicant screening and investigation

• Professional guard training

• Regular performance monitoring

• Incident reporting

• Communication and emergency coordination

• 24/7 customer service

• Undercover intelligence-gathering services for applicable retail environments

• Security equipment and technology support

Serious incident reports are intended to be provided to clients within 12 hours, while weekly reports are also provided with relevant details and recommendations.

Coordination & Emergency Response

ZEBAN SECURITY SERVICES emphasizes coordination with relevant authorities when situations exceed the capability of unarmed security personnel.

The company's procedures provide for coordination with Addis Ababa City Police and Federal Police when necessary. Security personnel are trained to respond appropriately and follow the instructions of law-enforcement authorities during relevant incidents and events.

Customer Commitment

Customer satisfaction is a central objective of ZEBAN SECURITY SERVICES. The company aims to understand each client's requirements and provide security officers and services tailored to the client's operational environment.

Its approach emphasizes:

• Professional appearance

• Customer service

• Attention to detail

• Reliability

• Responsiveness

• Continuous supervision

• Quick resolution of service problems

• Strong communication with clients

The company states that its objective is not simply to provide guards, but to deliver a complete security solution and peace of mind to clients.

Industries & Sectors Served

ZEBAN SECURITY SERVICES serves a wide range of sectors, including:

• Corporate organizations

• Government institutions

• NGOs

• Banks and financial institutions

• Embassies and diplomatic facilities

• Universities and colleges

• Schools

• Hospitals

• Hotels

• Shopping centers

• Warehouses

• Industrial facilities

• Residential complexes

• Condominiums

• Religious institutions

• Construction sites

• Events and festivals

• Sports and entertainment venues

Why Choose Us?

Clients can benefit from:

• Professional Personnel: Security officers are selected, screened, trained, and prepared for their assigned responsibilities.

• Continuous Supervision: Regular and surprise inspections help maintain service standards.

• 24/7 Availability: Security operations and supervisory support are available around the clock.

• Technology Integration: CCTV, access control, communication systems, and other security technologies complement physical security services.

• Customer-Focused Service; The company emphasizes communication, responsiveness, appearance, and professional customer interaction.

• Comprehensive Solutions; From guarding and event security to consulting, close protection, CCTV, and access control, ZEBAN SECURITY SERVICES provides multiple security solutions under one service provider.

Contact Us
Phone no: +251 911 535221 / +251 934 349703
Email: zbnscrtservice@gmail.com / suramelake048@gmail.com
Website: https://zebansecurityservices.com/