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Habela Customs Clearing and Forwarding PLC is a professional customs clearing, freight forwarding, and logistics service provider based in Ethiopia. Established in 2015, the company has grown from a small team of four professionals into a reliable logistics partner serving importers and exporters across the country.

Located within the Kality Customs Branch Office compound in Addis Ababa, Habela Customs Clearing and Forwarding PLC specializes in facilitating smooth customs clearance, freight handling, cargo transportation, and regulatory compliance services. The company is committed to delivering efficient, cost-effective, and timely logistics solutions while maintaining the highest standards of integrity and customer satisfaction.

Vision

To become one of Ethiopia's most trusted and efficient customs clearing and freight forwarding companies, recognized for excellence, reliability, and customer-focused service delivery.

Mission

• Ensure the safe handling of import and export cargo.

• Deliver goods on time and to the desired destination.

• Provide cost-effective logistics solutions.

• Facilitate smooth customs clearance and freight forwarding services.

• Support clients with professional guidance throughout the import and export process.

Core Values

Customer Satisfaction

We prioritize our clients' needs and strive to deliver goods safely and on schedule.

Reliability & Efficiency

We understand the value of time and ensure prompt service delivery without compromising quality or security.

Integrity

We operate with transparency, accountability, and professionalism in every transaction and customs procedure.

Excellence

We continuously improve our services and processes to provide exceptional logistics solutions.

Our Services

Customs Clearing Services

• Import Customs Clearance

• Export Customs Clearance

• Transit Documentation Processing

• Customs Documentation Preparation

• Customs Compliance Consultation

Freight Forwarding Services

• International Freight Forwarding

• Cargo Handling and Transportation

• Freight Insurance Processing

• Cargo Tracking and Coordination

Trade Facilitation Services

• Import Permit Processing

• Export Permit Processing

• Bank Import Permit Applications

• Bank Export Permit Applications

• Single Window System Processing

Logistics Support Services

• Packing and Moving Services

• Loading and Unloading Services

• Warehouse Coordination

• Cargo Delivery to Final Destination

Consultancy Services

• Import and Export Procedure Consultation

• Customs Regulations Advisory

• Trade Documentation Support

Operational Approach

Habela Customs Clearing and Forwarding PLC employs a systematic logistics process that includes:

1. Receiving and reviewing customer documentation.

2. Processing declarations through the Electronic Customs Management System (ECMS).

3. Securing transit permits and regulatory approvals.

4. Obtaining import and export permits through the Single Window System.

5. Coordinating customs inspections and examinations.

6. Managing customs payments and release procedures.

7. Organizing cargo loading and transportation.

8. Delivering goods safely to customers' designated locations.

9. Coordinating unloading and warehouse placement.

Why Choose Habela Customs Clearing and Forwarding PLC?

• Experienced customs and logistics professionals

• Fast and reliable customs clearance

• Comprehensive import and export support

• Strong commitment to customer satisfaction

• Competitive and cost-effective services

• Transparent and ethical business practices

• Efficient cargo delivery and freight management

Contact Us
Address: Kality Customs Branch Office Compound, Office No. 28, Addis Ababa, Ethiopia
Phone no: +251 11 4707681 / +251 91 3084273 / +251 91 3739222 / +251 90 4406669
Email: haileelias54@gmail.com