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|Primary Category||Ethiopian Service Providers|
Arsho Medical Laboratories (AML) is a registered trademark of a private diagnostic laboratory practice in Addis Ababa Ethiopia. AML is focused on delivering quality diagnostic testing in the most cost-effective way.
AML takes a good percentage share of the private Medical laboratory market in Ethiopia.
The history of Arsho Medical Laboratories extends back to 1972 when the Armenian Dr Arshavier Terzian, immigrated to Ethiopia and formed the first private medical laboratory practice in Addis Ababa, Ethiopia.
Dr. Arshavier practices grew gradually over the years. In time Arsho Medical Laboratory established the medical laboratory practice became a well-known and respected name in the local medical environment. Dr. Arshavier passed away in 2002, then immediately after his death, the business has been taken over by his inheritors, his son and daughter who reside in the USA at the time. In 2004 both the son and daughter transferred their holdings to three Ethiopian nationals and left the business.
The Ethiopian owners with different non-medical (social science) professional backgrounds started to manage the business in collaboration with medical professional staff. Since then they introduced many operational innovations, which contributed significantly to the accelerated growth of the laboratory practice in Addis Ababa.
Since 2004, Arsho Medical Laboratory has been undertaking further expansion of different branches and giving a modern touch to the existing practice.
Currently, Arsho Medical Laboratory has ISO 15189 Accreditation, by ENAO (Ethiopian National Accreditation Office) since 2012 in four schemes; clinical chemistry, hematology, serology, and immunology.
The general services rendered by Arsho Medical Laboratory cover most disciplines of diagnostic Medical laboratory services i.e. Clinical Chemistry, pathology, Histo - and Cytopathology, Microbiology, Molecular Diagnostics, Serology, Virology and voluntary counseling and testing (VCT). The Director of Diagnostic Medical Laboratory, The Quality Assurance Manager and discipline-specific Laboratory professional’s, coordinators, supervise these services and departments.
Laboratory tests that are not performed (Kinship and Others) in Ethiopia are referring to Bioscientia of Germany and Path Care of South Africa Cellmark UK. With our main business in the city, we also offer outside service (Mobile Service) and have a mobile team especially trained and experienced to undertake this work.
Arsho Medical Laboratory employs Professional Nursing and Phlebotomists who are responsible for collecting specimens in the labs, in the customer centers, private hospitals and medical centers.
Specimens are transported from the branches, External customer clinics and hospitals to central laboratories by AML Courier Service.
The Marketing department which is responsible for the day to day activities of customer handling works very hard to meet customer satisfaction.
To be the center of excellence and, remain a leader in providing world-class medical diagnostic services to the nation and beyond.
Our Mission is to promote the health of the nation in curative, preventive, monitoring and public health decision making by providing accessible, affordable, appropriate and equitable quality medical diagnostic services to deliver dependable results in the best possible turnaround time.
Arsho Medical Laboratories strives persistently to provide value to our clients and supporting clinicians using efficient management, dynamic information system, leading-edge diagnostic excellence, the art and science-medical laboratory technology and continuous training.
We understand the continuous growth of the medical provision in Ethiopia and our mission is to grow and acquire higher magnitudes and rank all over the country and establish Advanced Internationally Accredited Medical Laboratories
To improve customer care through excellence in Medical laboratory services
Arsho Medical Laboratory is led by a Managing Director supported by an Executive Board and Organizational management structure.
The Management Group consists of the Managing Director responsible for the collections Medical Directors, Laboratory Director, Finance & Admin Director, Quality Assurance Manager, Technical Manager, Department Heads, Safety Officer, Branch Managers, IT Manager, and Marketing Group. The Organization Chart of the Company with a particular emphasis on the technical wing is attached herewith.
A Board of Directors ensures control of the Managing Director and management group. The Board consists of three members/Company Owners/.
The geographical area served by Arsho Medical Laboratory is distributed in Addis Ababa Sub-Cities – Arada, Addis Ketema, Bole, Kirkos and Yeka– all are managed by Branch Managers and supervised by the Lab Director and Finance & Admin Manager.
The Laboratory has 6 Medical laboratories in Addis Ababa Ethiopia. The Head Office and Reference Laboratory are situated at Kirkos Sub-City Meskel flower area; Addis Ababa Ethiopia.
In Arsho Medical laboratories the specimens are processed by the most technologically advanced and automated laboratory equipment. The main Laboratory at Kirkos Sub-City is equipped with state-of-the-art automation for routine analysis of specimens received from all areas and for urgent analysis of specimens from clinics and hospitals. Specimens requiring urgent analysis are given priority.
Currently Arsho Med Lab. has about 200 staff, of which 70 are Medical Professionals Medical Doctors, Pathologist dDoctors, Microbiologists, Laboratory Technologists, Laboratory Technicians and Nurses. They are all experienced specialists in their respective fields.
Head Office is situated on the Road from Dembel City Center to Meskel Flower Hotel.
Marketing & Customer Service Manager
Information Systems Manager
Contact Person Address
The branch is situated on Piazza, Arada Sub-City, Kebele 10, House No. 660
The branch is situated on the road to Cathedral school. Arada Sub-City, Kebele 02, House No 276
The branch is situated on Haile Gebresilassie Road, near Axum Hotel, behind Rebecca Building. Yeka Sub-City, Kebele 12, House No 674
The branch is situated in Mercato. Addis Ketema Sub-City, Woreda 13, House No. 992
The branch is situated around Megenagna Area Mulugeta Zeleke Building. Bole Sub-City, Woreda 08/09, House No 052
The main laboratory is situated on the Road from Dembel City Center to Meskel Flower Hotel.
Sub City: Kirkos, Woreda 02, House No 612
The branch is situated around Nega Bonger Hotel. Akaki Kality Sub-City, Woreda 06, House No 387
The branch is situated around Enqulal Factory next to Police Kibeb. Arada Sub-City, Woreda 03, House No New
It is the company’s new building started as Covid-19 testing center and the HEAD Quarter of the company for the future.