Samsung Electronics East Africa Ltd. officially launched new customer care service center in Addis Ababa, Ethiopia on July 23, 2015, Addis Fortune reported.

The center was opened with 1.6 million Birr cost in association with Samsung Electronics’ subsidiary company, MSM Technologies. It is located on the ground floor of Blen Building around Bole Medhanialem area.

Samsung is a South Korean based multinational electronics company headquartered in Samsung Town, Seoul.

The care center provides services after sales for all Samsung branded phones and other electronics products which include both warranty and non-warranty ones.

Medhanie Fesseha, Manager of Information Technology and Mobile Division at Samsung Electronics East Africa said warranty products will be maintained free of charge. The maximum time limit for the maintenance of the Samsung phones is a day. And three days for Samsung televisions, refrigerators and washing machines.

The care center intends at reducing the time for maintenance and high turnover of customers, Medhanie stated.

Source: Addis Fortune